Got Questions?
Find answers to your most common queries about our services and processes. Discover more about our services, work process, and more in our comprehensive FAQs.
General FAQs
Is Browsermon compatible with all browsers?
Browsermon is specifically designed to work with Google Chrome , Mozilla Firefox Microsoft Edge and Safari browsers. It may not be compatible with other browsers due to differences in their architectures.
Can I monitor browsing activities in real-time?
Yes, Browsermon offers real-time monitoring capabilities, allowing you to observe browsing activities as they happen. This can be useful for immediate insights into user behavior and security monitoring.
Is Browsermon Cross-Platform?
Absolutely! Browsermon is designed to seamlessly operate on both Windows and Linux systems. Moreover, our flexible architecture allows us to cater to Mac users upon customer demand.
How can I export browser history data?
Exporting monitored data is easy. Browsermon allows you to export data in both JSON and CSV formats. This flexibility enables you to analyze and present the data using various tools and methods.
Why Choose Browsermon Over Other Tools?
Browsermon stands out as a unique and unparalleled tool for threat detection and forensic experts. It goes beyond conventional monitoring and able to aggregate data from different browsers and user profiles in parallel. It also generate user-friendly outputs in flexible JSON or CSV format, empowering you to effortlessly conduct threat correlation and forensic analysis.
What is the difference between the Community and Premium versions?
Community version is designed for use on a standalone computer, lacking client-server support. In contrast, premium version offers additional features such as Watchdog (centralized server), comprehensive 24x7 support, and advanced management capabilities.
Is Browsermon open source?
Yes, the Community version of Browsermon is open source, and you can access the code on GitHub at the following link: Browsermon GitHub Repository
How does Browsermon handle data privacy and security?
Browsermon is designed with data privacy and integrity in mind. Browsermon doesn't allow capturing the browsing payloads (HTML pages, form data, cookies and other user private data).
Will Browsermon slow down my computer or interrupt my browsing?
No, Browsermon is designed to be non-intrusive. It operates seamlessly behind the scenes, regardless of your operating system, without causing disruptions or interfering with other data on the system.
Is Browsermon suitable for both individual and enterprise use?
Yes, browsermon offers flexible pricing plans designed to cater to the needs of individuals, growing teams, and businesses, ensuring that they align perfectly with various goals and requirements.
Can Browsermon be tailored to different organizational needs?
Browsermon's flexible architecture allows it to be customized to meet the unique monitoring requirements of various organizations, from small businesses to large enterprises.
What if I encounter technical issues with Browsermon?
If you encounter technical issues, first consult the user guide and documentation for troubleshooting tips. If the problem persists, you can contact our dedicated support team for assistance, by emailing at support@browsermon.ai
Can I customize the monitoring parameters?
You can email new feature requirement at support@browsermon.ai, our engineering team will review and add the feature in future release (if feasible).
Is Browsermon suitable for forensic analysis?
Yes, Browsermon's comprehensive logs and detailed data collection make it suitable for forensic analysis. It can aid in reconstructing digital activities and understanding user behaviors.
Does Browsermon support multiple users and profiles?
Indeed, Browsermon is a robust solution that efficiently gathers data from all users within the operating system, encompassing various browser profiles. This ensures comprehensive insights into user behavior and preferences.
Does running Browsermon require administrative privileges?
Yes, Browsermon is crafted to monitor all users and their diverse browser profiles within the operating system. To ensure optimal functionality and data collection, it is essential to run Browsermon with administrative privileges.
Can Browsermon be integrated with existing security information and event management (SIEM) systems, such as Splunk?
Browsermon offers seamless integration with popular SIEM systems, including Splunk. Users can export the captured browsing activity data in either CSV or JSON format and effortlessly incorporate it into their Splunk environment. This integration empowers organizations to centralize and correlate browser activity data with other security events, enabling a comprehensive analysis of potential threats. By leveraging the flexibility of exporting data to Splunk, Browsermon provides an efficient solution for enhancing security monitoring and analysis within the context of broader SIEM operations
What is Browsermon Watchdog?
Watchdog serves as a centralized management and licensing server for Browsermon agents installed in the enterprise. Watchdog operates on a dedicated Linux server (or VM) and registers all enterprise Browsermon instances to perform health checking and validate licenses.
Which language is used to develop Browsermon?
Python is the primary programming language used to construct Browsermon and its associated components.
Why Browsermon is better than any industry EDR (endpoint detection and response) for browser artifact collection?
Browsermon is designed specifically to work seamlessly with all types of browsers (Microsoft Edge, Chrome, Firefox, etc) on any Linux and Windows endpoints. Whereas, conventional EDRs monitor limited types of browsers and do not collect rich artifacts required for deep forensic analysis. Browsermon also provides easy exportable formats (including JSON and CSV) and can be further ingested into any security analytical platform (like Splunk, Elastic, etc).
Can Browsermon log multiple browsers active on an endpoint in parallel?
Browsermon is a multi-threaded agent and can discover and log all active browser profiles created by multiple active users on endpoints.
Does Browsermon provide a central upgrade through its central watchdog server?
Not yet, but this feature will be provided in future releases.
Can the Browsermon capture web browser traffic?
Browsermon can only log web browser activity and related session metadata. It doesn’t provide HTTP or HTTPS payload capture yet.
What authentication privileges are required by Browsermon?
Browsermon needs privileged access (root/administrator) to the OS in order to collect browser artifacts.
Payment FAQs
How can I make a payment for Browsermon?
You can go to "Pricing" page and you'll find a form "Get A Free Quote". Fill out this form and our team will reach you out for detailed payment instructions for the Browsermon license.
How do I utilize the free version of Browsermon?
To use the free version of Browsermon, visit the Browsermon GitHub Repository and follow the provided steps in the guide to install.
Are there any hidden fees or charges?
No, we believe in transparent pricing. The enterprise license is the only price you'll pay, which will cover everything (subscription, customer support, upgrades, feature-requests, etc.)
Can I upgrade or downgrade my subscription?
Certainly! You can upgrade your yearly subscription any time (we help in preserving the previous license costs during the upgrades). You can downgrade your yearly license subscription after the expiry of your current/active license.
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